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Every message is a window into your organization
We transform member and employee voices into collective insight - revealing sentiment and patterns to strengthen engagement, build trust, and guide your organization's direction.
Hear Every Voice
Your members and employees have insights leaders need to hear. We create safe channels for honest feedback—revealing what is not said at meetings.
Understand Sentiment
Understand how your organization truly feels about key initiatives, changes, and leadership decisions. Track sentiment across teams, regions, and departments.
Guide Strategy
Make decisions backed by real sentiment and feedback, not assumptions. Our AI-powered analysis reveals patterns and priorities to inform organizational strategy.
Strengthen Connection
When people feel heard, they stay engaged. Two-way dialogue builds trust, increases participation, and reinforces organizational cohesion.
Every voice deserves to be heard
Organizational strength comes from connection - and connection requires genuine dialogue between leadership and people. We help you listen at scale, understand what matters most, and act on insights that keep your organization strong, aligned, and responsive to the needs of those you serve.
Built for Organizational Intelligence
Sonder EQ gives leaders the tools to engage their people, gather feedback, and understand sentiment on the issues that matter most—from strategic initiatives to policy changes.
Engagement Campaigns
Launch SMS campaigns on critical organizational topics: strategic initiatives, policy changes, cultural shifts, or leadership decisions. Reach people directly on their phones.
AI Sentiment Analysis
Understand how your organization really feels. Our AI analyzes responses to identify concerns, measure support, and surface issues before they become problems.
Two-Way Dialogue
People can respond freely, share concerns, and ask questions. Real conversations build trust and give leadership the insight needed to lead effectively.
Segmented Analysis
See sentiment differences across teams, locations, tenure, and departments. Identify which groups need extra attention or targeted outreach.
TCPA Compliant
Secure, compliant text messaging with proper opt-ins, automated number validation, and message scheduling that respects time zones.
Actionable Reports
Custom insights reports summarize engagement, highlight key themes, and provide recommendations to inform strategy and communication planning.
Our AI Philosophy
We believe in augmented intelligence - where AI strengthens human judgment rather than replacing it.
Our AI does not make decisions—your leaders do. We use artificial intelligence to surface patterns in communication data that would be impossible to see at scale with human analysis alone. This means your team spends less time sorting through data and more time having meaningful conversations with the people who matter most.
Every insight generated by SonderEQ is explainable and transparent. We show you not just what the sentiment is, but why we believe so—the specific language, themes, and patterns that informed it. This keeps humans in control of interpretation and action, and ensures AI serves as a lens rather than a verdict.
Technology serves people. When your members and employees feel heard because you listened—and you listened because our platform made it possible—that is augmented intelligence working as it should.
Ready to strengthen organizational connection?
See how organizations use Sonder EQ to stay connected with their people and make insight-driven decisions.